Simple plans that scale with your team
Start free. Upgrade as you grow. No credit card required.
| Feature | Free Get started for free | Starter For small teams | Growth For growing teams | Most Popular Business For scaling operations | Enterprise For large organizations |
|---|---|---|---|---|---|
| Agents | 1 | 3 | 10 | 25 | Unlimited |
| Channels | 1 | 3 | 10 | Unlimited | Unlimited |
| AI Responses / mo | 25 | 250 | 1,000 | 5,000 | Unlimited |
| Knowledge Docs | 5 | 25 | 100 | 500 | Unlimited |
| Broadcasts | — | ✓ | ✓ | ✓ | ✓ |
| Workflows | — | — | ✓ | ✓ | ✓ |
| Ticketing | — | — | — | ✓ | ✓ |
| API Access | — | — | — | ✓ | ✓ |
| Custom Fields | — | ✓ | ✓ | ✓ | ✓ |
| Custom Integrations | — | Hourly quote | Included* | Included* | Included* |
| Analytics | Basic | Basic | Advanced | Advanced | Custom |
* Custom integrations are included at no extra cost on annual Growth, Business, and Enterprise plans — save the hourly build-out fee by paying yearly. Monthly billing (and Starter) is quoted hourly.
Frequently Asked Questions
Everything you need to know about our pricing.
Is there a free plan?
Yes — free forever with 1 agent, 1 channel, and 25 AI responses per month. No credit card required.
Do I need a credit card to start?
No. Sign up and start using Ekway AI immediately — no payment information needed.
Can I change plans later?
Yes. Upgrade or downgrade anytime. Changes take effect on your next billing cycle.
What channels are included?
WhatsApp, Email, Instagram, Facebook Messenger, and Live Chat. Channel availability varies by plan.
How do AI responses work?
Each AI-generated reply to a customer counts as one response. Unused responses do not roll over to the next month.