AI support for education consultancies
Track student applications, automate document collection, send visa follow-ups, and answer student questions 24/7 — all from WhatsApp and email.
Education consultancies manage hundreds of student applications simultaneously — each at a different stage, each with different document requirements, and each with critical deadlines for intake dates and visa timelines. Most consultancies still track this with spreadsheets and WhatsApp groups.
The result: counselors spend more time on admin (chasing documents, sending reminders, answering the same eligibility questions) than on actual student advising. Missed follow-ups lead to missed deadlines, which lead to lost enrollments and revenue.
Ekway AI gives education consultancies a purpose-built system: a CRM pipeline that tracks students from inquiry to enrollment, an AI agent (Ava) that answers common questions from your knowledge base 24/7, WhatsApp-based document collection and reminders, and broadcast campaigns for intake announcements. Everything your counselors need, without the spreadsheet chaos.
Why education consultancies struggle with scale
Manual application tracking
Counselors juggle spreadsheets and WhatsApp groups to track hundreds of student applications across different stages, universities, and intake dates. One missed update means a missed deadline.
Document collection bottleneck
Chasing students for transcripts, passports, SOPs, and recommendation letters takes more time than actual counseling. Students forget, counselors follow up manually, documents get lost in WhatsApp threads.
Missed follow-ups lose students
Visa interview dates, document submission deadlines, intake cutoffs — with dozens of timelines running in parallel, one missed follow-up can mean a lost enrollment worth thousands in fees.
How Ekway AI helps education consultancies
Track every application from inquiry to enrollment
Use the built-in CRM pipeline with custom stages: Inquiry, Document Collection, Application Submitted, Offer Received, Visa Applied, Visa Approved, Enrolled. Every student gets a timeline showing all interactions across WhatsApp and email.
- Custom pipeline stages matching your education workflow
- Per-student activity timeline across WhatsApp and email
- Auto-tag students by intake, university, country, and program
- Counselor assignment and handoff notes per deal
Screenshot coming soon
Never miss a visa deadline or document submission
Ava sends scheduled reminders for document deadlines, visa interview dates, and intake cutoffs via WhatsApp. Students get proactive nudges. Overdue applications auto-escalate to counselors. Broadcast intake announcements to entire student segments.
- Scheduled WhatsApp reminders for document deadlines
- Visa appointment reminders with preparation checklists
- Broadcast intake announcements to filtered student segments
- Auto-escalate overdue applications to assigned counselor
Screenshot coming soon
Answer student questions 24/7 in any language
Students ask about eligibility, required documents, fees, scholarships, and timelines at all hours. Ava answers instantly from your knowledge base — in English, Nepali, Hindi, or 20+ other languages — with source citations so students can verify.
- University eligibility checks grounded in your documents
- Fee structures and scholarship information on demand
- Document checklists per program and country
- Multilingual support — Ava responds in the student's language
Screenshot coming soon
See it in action
Hi, what documents do I need for a UK student visa application?
Hi Aarav! For a UK Tier 4 student visa, you'll need: valid passport, CAS letter, proof of funds (28 days), TB test certificate, English language test results, and 2 passport photos. Want me to send the complete checklist?
Frequently asked questions
Can Ekway AI track student applications?
Yes. The built-in CRM pipeline lets you create custom stages (Inquiry, Document Collection, Application, Offer, Visa, Enrolled) and track every student with a full activity timeline across WhatsApp and email.
Does Ava support Nepali and Hindi?
Yes. Ava responds in whatever language the student writes in — English, Nepali, Hindi, and 20+ more. No configuration needed; language detection is automatic.
Can I send bulk WhatsApp messages to students?
Yes. Use the broadcasting feature to send intake announcements, deadline reminders, or document requests to filtered student segments. You can target by intake date, university, country, or custom tags.
How does document collection work?
Ava can request specific documents via WhatsApp, track what's been received in the student's CRM profile, and automatically follow up on missing items. Documents shared in WhatsApp are linked to the student record.
Is Ekway AI suitable for small consultancies?
Yes. The free plan includes 1 agent, 1 channel, and 25 AI responses per month — enough to get started. Upgrade as your student volume grows.
Explore related features
Understand what applicants and students are asking
Every inquiry that lands on WhatsApp, email, or live chat becomes structured intelligence the moment it arrives — no manual tagging, no exported spreadsheets. Ekway reads the conversation and tells your counselors what applicants actually need.
A helpdesk logs tickets. Ekway tells you what they mean.
Auto-clustered admission topics
Every inquiry is grouped into themes automatically — visa documents, scholarship eligibility, program requirements, fee structure, intake deadlines — without a single manual tag applied.
Sentiment on every applicant, automatically
Ekway scores the tone of every message from a prospective applicant, so counselors know who is anxious about a deadline or frustrated by a delay before they ever have to ask.
Spike detection through admission cycles
Intake season brings sudden waves of the same question — a new visa rule, a shifted deadline. Ekway flags the spike the moment volume crosses its normal range, before it becomes a flood of one-off replies.
See the top questions this week, before counselors are buried in them
Intelligence Home rolls up every topic, sentiment shift, and emerging spike across your entire admissions inbox into one screen — updated live as new applications and inquiries come in.
- Top questions this week, ranked by volume across every channel
- Sentiment trend across every active applicant, not just resolved tickets
- Open spikes flagged automatically during peak intake periods
- One click from any insight into an AI workflow or counselor task
Top questions this week
Ranked automatically from every WhatsApp and email inquiry this week · 2 spikes flagged during this intake cycle
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